According to the UK’s law, all licenced premises including hotels, pubs, clubs, and bars must hire door supervisors to ensure that only adult people access the alcohol. Drunk and rude individuals are always been a problem for the licenced premises which is why the presence of trained security guards and door supervisors is of utmost importance.
Imagine you are running a hotel where you serve alcohol and some customers start making noise and disturb the other customers after being drunk. There should be someone who has the expertise, experience, and authority to remove such people from the premises. Moreover, these are the places where people mostly come with their loved ones to enjoy some good moments. So, business owners must ensure the safety and peace of everyone. If you are an SIA-licenced door supervisor, this blog is especially for you. Read it to the end and you will be able to handle the drunk and disorderly behaviour at your business premises more effectively.
But before starting the blog, if you are a security company urgently in need of SIA-licenced security professionals, you are at the right place. At Acquire Security Connection, we provide highly trained security professionals and help security companies by providing last-minute support and labour help. Moreover, if you are security personnel with an SIA licence, contact us, and we will help you connect with well-reputed security companies in the United Kingdom.
Tips for Door Supervisors to Handle Drunkard
Here are some of the tips for the door supervisors or the security guards to handle the drunk persons:
Be Nice
Being nice with the drunkard works most of the time. If there is a person at the premises, making noise or causing trouble to other customers, as a door supervisor or security guard, it is your responsibility to remove that individual from the premises. But remember, using force doesn’t solve the problems every time. Reach the person, talk with a kind tone, and try to tell them they are disturbing the other customers. If they keep disturbing the other customers, then you can use force or other security personnel to remove the specific person from the premises.
Call Their Friends or Family Members
It’s been more than a decade since we have been providing security professionals to security companies. In such long time, we have analysed that if a drunkard is not listening to you, it is wise to ask their sober friends or family members to handle them. Drunkards always listen to them and in most cases, they sit quietly once their friends or family members ask them to do.
Always Watch Your Tone
When one is drunk enough, you can’t scare them with statements like “I’m calling the police” or “Please get out of the premises”. Such phrases and statements will increase their anger and they might end up hurting you or some other persons on the premises. Instead, you can use statements like “Sir, can I help you call the taxi?” or “Sir please calm down there are other customers as well”. But when saying this, make sure to use a polite and kind tone so that they feel like you are trying to help.
Don’t Fear
A drunkard is always looking for the trouble and as a door supervisor or a security guard, it is your responsibility to make sure they don’t hurt anyone. So during the conversation with the drunken person, make sure to be confident. But being confident doesn’t mean you start threatening them. Be confident but talk nicely so things don’t get worse.
So these are some of the tips you can implement as a door supervisor when it comes to handling the drunkard. Start using these things and you will witness the major difference between before and after.
How to Work in the Security Industry?
If you are willing to work in the security industry first you have to analyse which career will be best for you. Once you have determined, the next thing is to start your SIA course. After doing the SIA course, you will get the SIA security licence and you’ll be able to work as per your licence limitations.
Work with the Best Security Professionals in the UK
If you are a security company having many projects in a queue but are out of staff, you are at the right place. At Acquire Security Connections, we recruit SIA licenced professional, provide them training, conduct their vetting, and then connect them with professional security companies like yours. Moreover, we offer project managers as well at Acquire Security Connections who will help you take care of your projects no matter if it’s a single or multiple project management.
Additionally, if you are a security professional looking to connect with a well-reputed security company, contact us now. We are recruiting professionals like you and helping them connect with security companies that are out of staff or require last-minute support. Contact us now and work with some of the great names in the security industry.
